CLBBoostTerms of Service
Acceptance of Terms
By accessing or using CLB Boost, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these terms, you must stop using the platform.
Description of Services
CLB Boost provides online English exam preparation resources, including Reading, Listening, Writing, and Speaking practice modules, progress tracking, and related learning features.
The platform is for educational practice and self-study purposes only.
CLB Boost is not affiliated with CELPIP/IELTS, and is not endorsed by or associated with any official government authority.
Eligibility
You must have legal capacity to enter into a binding agreement to use the platform.
If you are under the age of majority in your jurisdiction, you may only use the platform with parental or legal guardian consent.
User Accounts
You may be required to create an account using a valid email address.
You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account.
You agree to provide accurate and up-to-date account information.
Free and Premium Services
CLB Boost offers a free tier supported by advertising and a Premium subscription that removes ads and may include additional features.
Premium billing is processed through a third-party payment provider such as Stripe.
We do not store full payment card details on our servers.
Advertising Disclosure (Google Ads)
The free version displays advertising, including Google Ads and related ad technologies.
Ads may rely on cookies and similar technologies to deliver and measure advertising.
By using the free service, you acknowledge and agree to this advertising model.
Acceptable Use
You agree not to misuse the platform, including attempting unauthorized access, disrupting services, scraping content at scale, or violating applicable law.
You must not upload malicious code, attempt to reverse engineer protected portions of the service, or interfere with other users.
Intellectual Property
All platform content, including text, branding, design, and software, is owned by CLB Boost or its licensors and protected by intellectual property laws.
Except where expressly permitted, you may not copy, distribute, modify, or create derivative works from the platform content.
Disclaimer
The platform is provided on an "as is" and "as available" basis without warranties of any kind.
We do not guarantee uninterrupted access, error-free operation, or specific exam outcomes.
Limitation of Liability
To the maximum extent permitted by law, CLB Boost and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform.
Our total liability for claims related to the service is limited to the amount paid by you for Premium services in the preceding 12 months, if any.
Termination
We may suspend or terminate access to the platform if you violate these Terms or engage in behavior that harms the platform, users, or legal compliance.
You may stop using the platform and request account deletion at any time.
Changes to Terms
We may update these Terms from time to time.
When changes are material, we will update the "Last updated" date and may provide additional notice through the platform.
Privacy Policy
Information We Collect
Personal Information
- Account email address and related account identifiers.
- Subscription status and payment references provided by our payment processor.
Usage Data
- Practice activity and test performance data (for example, answers, scores, and progress history).
- Device, browser, log, and interaction data used for analytics, performance, and security.
How We Use Information
- Provide and maintain the platform and user accounts.
- Store and display your practice results and performance trends.
- Process Premium subscriptions and related billing events.
- Show and measure advertising in the free tier.
- Detect abuse, maintain security, and improve platform quality.
- Communicate essential account or service updates.
Legal Basis for Processing (Canada / GDPR-ready wording)
For Canadian users, we process personal information in line with PIPEDA principles, including accountability, identified purposes, consent, limiting collection, safeguards, and individual access.
Where applicable, we also rely on lawful bases such as consent, performance of a contract, legitimate interests, and legal obligations.
Data Sharing (No selling of data)
We do not sell your personal information.
We share information only as needed with service providers (such as hosting, analytics, advertising, and payment processing), to comply with legal obligations, or to protect rights and safety.
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including legal, accounting, and security requirements.
You may request account and personal data deletion, subject to legal exceptions.
Data Security
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
User Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information, and may withdraw consent where processing is based on consent.
You may submit requests using the contact information below.
Children’s Privacy
The platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact us so we can take appropriate action.
International Transfers
Your information may be processed or stored in jurisdictions outside your province, territory, or country.
When data is transferred internationally, we apply safeguards appropriate to the sensitivity of the information and legal requirements.
Contact Information
For privacy inquiries, rights requests, or deletion requests, contact support@clbboost.com.
For questions or privacy requests, contact support@clbboost.com.